Guide

Before purchasing

The purchaser is responsible for any applicable consumption tax.

The shipping costs, packaging charges, and insurance will be covered by ANBY Art.

Please note that requests for cancellations and returns due to the customer's personal convenience are not possible. Additionally, as this product is sold by online mail order, the cooling-off system does not apply.

Things to note regarding purchase item

Some of the paintings we handle are older vintage items, so there may be some scratches on the surface of the paintings, or the frames may have deteriorated over time. We request your understanding on this point, and ask that you please treat these as proof of their antiquity and authenticity. Additionally, some paintings may or may not have frames, and they will be delivered to you in their original condition. 

Description based on Specified Commercial Transactions Law (Japan)

Distributor

ANBY Art Corporation

Representative person

Keisuke Kawashima

Location

3-13-7-210 Nishi-Shinagawa, Shinagawa-ku, Tokyo 141-0033

Contact address

art@anby.co.jp
Antique dealer license No. 302152321092 (Tokyo Metropolitan Public Safety Commission)
Selling price Listed on the relevant painting description page

Necessary charges apart from product price

The purchaser is responsible for any applicable consumption tax.

(Note) The shipping costs, packaging charges, and insurance will be covered by ANBY Art.

Payment method and timing

Payment can be made using VISA、MASTERCARD、AMERICAN EXPRESS、Shop Pay, G Pay, Apple Pay, or bank transfer.

If paying by credit card, please enter your credit card information (card authentication information) after confirming your order details.

[For payment by bank transfer]: please complete payment within 10 calendar days after the order date (the "Payment Due Date").

※ Any transaction/handling/processing fees associated with the online purchase are payable by the customer. We ask for your kind understanding.  

※ We will post the item to you as soon as your payment has been confirmed.

※ The parcel tracking number will be included in the shipping completion notification email.

※ In the event that payment cannot be confirmed by the Payment Due Date, please note that your order will be canceled.

Product delivery time

Separate consultation

How to deliver the product

Separate consultation

Regarding cancellations, returns, damage, etc.

Once a painting has been ordered, it cannot be canceled due to the customer's / purchaser's convenience, nor can it be returned after it has been shipped. 

However, if damage occurs during transportation, the insurance company will take care of the damage. Please contact our representative for the necessary procedures.